What User Data We Collect
When you visit the website, we may collect the following data:
Your contact information and email address.
Other information such as interests and preferences.
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Why do we collect your data
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customize our website according to your online behaviour and personal preferences.
Safeguarding and Securing the Data
Vidyarthi Computers is committed to securing your data and keeping it confidential. Vidyarthi Computers has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies dont allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you. If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
TERMS & CONDITIONS
CANCELLATION and REFUND POLICY
This Order Cancellation Policy applies when customer cancels all or part of an order within 2 hours of purchase after order acceptance and acknowledgement from Vidyarthi Computers but before shipment of Goods or Execution of services.
Please note that if the item has shipped, the order cannot be cancelled. All claims once item is shipped will be in accordance to our return policy.
To cancel an order you have placed with Vidyarthi Computers, you must contact customer support by email email@example.com or by phone +91-9849103344 within 2 hours of purchase. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.
The Fee paid for any Courses are completely non-refundable & non- transferable under any circumstances.
If In case Training Institute cancels an event/Training , 100% refund will be paid to the candidate.
Vidyarthi Computers, reserves the right to postpone/cancel an event/Training, or change the location of an event because of insufficient enrollments, instructor illness or force mature events (like floods, earthquakes, political instability, etc.)
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.
If you have any queries, contact us on firstname.lastname@example.org or call/Whatsapp us on +919849103344
SHIPPING AND DELIVERY
- Shipping within India is will be calculated depending on the order value and dimensions of your order.
- Shipping is free on purchases above INR 10,000
- Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at email@example.com within 2 hours of placing the order.
WARRANTY AND RETURN POLICY
What is the warranty provided by Vidyarthi Computers ?
All products/Courses sold by Vidyarthi Computers by default are covered under 5 days warranty even if you see warranty none on the product page.
We at Vidyarthi Computers assure you of providing an accurate description and standard industrial quality products on the website. All our products would be covered under manufacturing defect warranty and would be repaired / replaced if found defective. If any product is found to be not working or not matching the description of the website, the same needs to be informed to Vidyarthi Computers via email on firstname.lastname@example.org within a period of 5 days from delivery of the product to avail the warranty.
Please note that if the product is modified / damaged due to improper handling, reverse polarity voltage input, overloading, short circuit or ESD the warranty will be void.
How do I claim warranty for the products?
Please email Vidyarthi Computers with the details of the problem faced in the product along with relevant images / operating video. Our customer service department will check the details and if required issue a Return Merchandise Authorization (RMA) number. Also our team can take decision to replace the product without return or refund amount for that product.
After the RMA number is issued, the customer has to courier the product to the below address mentioning the RMA number on the return box. The address for courier is :
2-5-294/A, SPS Plaza,4th floor,
Beside SONY Centre, Nakkalagutta,
Hanamkonda, Warangal – 506001
Once the product is received, our technical services department will check and update within a week of receiving the parcel.
My product is out of warranty but not working somehow, can Vidyarthi Computers repair my product?
Yes, for sure. If the warranty is over it doesn’t mean that our responsibility towards the sold product is over. We provide repairing service at minimal possible rates. Please reach out to us at email@example.com and we shall be glad to help you.
My product is completely working but of no use to me will Vidyarthi Computers accept return?
Vidyarthi Computers will be able to exchange any item only if the packaging is not broken and provided the customer has informed us within 24 hours of receiving the items. If any of this criteria is not matched Vidyarthi Computers is not liable to exchange such items. We urge customers to select products properly while ordering. Once the items are used we will be unable to sell to someone else hence Vidyarthi Computers is firm on not accepting such items back.
Links to Other Websites
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can
achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you dont want to disclose your personal information. If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.